The tool is in place, nobody opens it
The rollout finished months ago. The teams went back to their old habits, which work.
Adoption & change
A solution used every day, not installed then forgotten.
We train your teams on their own real cases, we settle the new habit in, and we measure usage so we can fix whatever gets in the way.
Team leads and transformation owners
You are in the right place if
One of these three sentences sounds like you.
Two people know how to use it
Usage depends on the people who took part in the project. When they are away, the solution stops.
You do not know whether it is useful
No usage indicator, no structured feedback. No way to say whether the expected gain actually showed up.
The scope
What the engagement covers.
- Workshops with the teams involved, on their own real files
- Training in context, not a generic course about AI
- Spotting what blocks: tool, process, permission, trust
- Defining usage indicators that can be read at a glance
- Follow-up rituals and a feedback loop back to the technical team
- Handing the skills over to internal leads
And what it does not cover
- No certified training body, no off-the-shelf catalogue
- No change management without a real solution to adopt
- No individual assessment of employees
The deliverables
What you keep at the end.
Adoption plan
Who is involved, in what order, with what support and which steps.
User guides
Short guides, built on your own cases, not on generic examples.
Tracking indicators
What we watch to know whether usage is settling in, agreed with you.
Improvement plan
The fixes to make, ranked, with what falls to your own teams.
The handover folder
The folder you receive.
- 01-plan-adoption.pdfWho, in what order, with what support
- 02-guides/One short guide per role, on your own cases
- 03-indicateurs-usage.xlsxAggregated per team, never by name
- 04-blocages-remontes.pdfWhat is stuck, ranked, with an owner
- 05-plan-amelioration.pdfThe fixes, and who carries them
Editable formats, no proprietary tool. Picked up by your own teams or by another provider.
How it runs
How it goes, step by step.
Where things stand
We look at who uses what, and above all who does not, and why.
Training on real cases
The teams work on their own files during the session.
Support
We stay available during the first weeks of use, where everything is decided.
Measure and fix
We measure the indicators, we identify what blocks, we fix it.
To picture it
What this service looks like on the ground.
Illustrative examples, not client work.
ExampleCash flow
- What it brings in
- 7/10
- What it takes
- 2/10
Chasing and collections
Chasing a client you are still working with is a delicate subject.
ApproachA graduated, traceable chase, with sensitive cases escalated.
Do you work on a solution we did not build with you?
Yes. Adoption is a standalone offer: it can cover a tool already in place, whoever rolled it out.
Can your training be funded?
We announce no funding before the application has been filed. Ask the question at the first conversation.
How do you measure adoption without watching people?
We measure the use of a tool, not the performance of a person. The indicators are aggregated and defined with you.
What if the teams refuse the tool?
We look for the reason, which is often a good one: the tool does not match the real work. The fix then goes back to the solution.
The other services
Not what you were looking for?
Contact
Let us talk about your situation before talking about the service.
One conversation is enough to know whether “Adoption & change” is the right way in, or whether another one is. Supernature, small and mid-sized companies.
Tell us about your project